FAQs – Frequently Asked Questions
Can we come if we have never ridden?
Yes, we will introduce you to riding, preparing and handling your horse safely.
Can we ride together if we do not have the same level?
Yes. The advantage of outdoor riding is that everyone can have fun on the back of a suitable horse at his personal level. The pace of the ride is always adapted to the less experienced rider of the group.
What riding equipment is needed?
Remember to dress according to the weather and choose waterproof clothing if the weather forecast is rainy on the day of your hike. Avoid ponchos that “fly in the wind” and may frighten horses. We recommend comfortable pants or jeans and shoes with small heels, boots or sneakers, if you have gloves take them. For men ; choose underwear rather than boxer.
The wearing of a riding cap is mandatory. We can lend you riding caps and mini-chaps if you wish.
For multi-day hikes we will send you a more complete list of the equipment at a convenient time before department.
Can you come with your family with children?
It is possible to come with your children from the age of 6 years. We have different type of horses and ponies to satisfy all members of the family. For children under 6 we can recommend good addresses near us.
Can we organise a private event with horses?
You want a special event on the occasion of an anniversary, a bachelor party, a business seminar, a wedding, a private equestrian show, an incentive to motivate your teams, an original outing for thank your customers or your collaborators … Let’s talk about it! Our teams are full of imagination to create and organise a unique event tailored for you and your guests.
What type of horses are you providing?
We are using a variety horses and ponies of different sizes and breeds to satisfy all your desires.
What is Horse Coaching ?
Horse coaching is an original, effective and innovative approach to improve the relationship with and between your teams. A free horse serves as a mirror of your non-verbal language.
The horse is a “perfect coach” because he acts – instantly and faithfully – according to the behavior of the person who exercises his authority in front of him. This allows for strong discoveries and lasting awareness, “embodied” in the experience of a relationship free of any emotional filter as verbal language.
At this workshop participants learn to:
- Measure the impact they generate in a relationship
- Act in real time to facilitate and accelerate change
- Implement favorable conditions for sustainable collaboration
- Develop their intuitive capabilities
- Better manage stress and emotions
What are the insurance conditions?
Riding is considered a risky sport and is not always covered by Social Security or standard insurance. That is why it is advisable to subscribe à une assurance specific related to the practice of riding. We offer insurance adapted through the FFE (French Federation of Equitation) and Cabinet Pezant. You can find more information about the conditions here: https://www.ffe.com/toutsavoir/Media/Fichiers/Espace-Club-adherent/Garantie-licence-et-RCPE-2018
- FFE License valid for 1 year*, adult rider : 36 €
- FFE License valid for 1 year*, minor rider : 25 €
- FFE Holiday Card valid for 1 month : 10 €
*Ex. The 2018 FFE license is valid from 1st September 2017 to the 31st December 2018.
Horse Holidays France is covered by a professional indemnity insurance that covers bodily, material and immaterial damages that could be caused to the participants as a result of deficiencies or failures of its services. However, Horse Holidays France can not be held responsible for accidents that are due to imprudence or personal error of the rider. Wearing a helmet complying with NF EN 1384 standards is compulsory for riding. No derogation will be made.
Am I covered by my FFE license?
Yes, the FFE license covers the rider in the event of an accident. You can find more information about the conditions here: https://www.ffe.com/toutsavoir/Media/Fichiers/Espace-Club-adherent/Garantie-licence-et-RCPE-2018
Can we cancel or postpone in case of bad weather?
Bad weather can not result in cancellation or postponement to a later date except in extreme cases; storm with very strong wind that causes risks of falling branches, thunder storm, lots of snow and / or impassable or slippery roads.
However the simple rain is not a reason to cancel or postpone the ride or the hike. Remember to dress according to the weather and choose waterproof clothing if the weather forecast is rainy on the day of your hike. Avoid ponchos that “fly in the wind” and may frighten horses.
What are the cancellation or modification conditions?
In case of cancellation by you for accident, illness causing the interruption of the hike, it must be justified by a certificate issued by a medical authority: the full deposit will be retained. They can be transposed on another ride within the limit of one year.
In all cases a deductible € 30 will remain acquired by Horse Holidays France.
Cancellation on your side, less than 8 days before departure, or in case of no show at departure, or in case of abandonment during the hike: The full amount of the service will be retained.
Participants can not claim any compensation. Any other reason for cancellation or interruption will not be taken into account.
Horse Holidays France reserves the right to cancel a hike or a stay if the number of participants is not sufficient or in case of force majeure (illness, very bad weather), the service can be canceled at the last moment or modified in its course, its duration, its destination. Under no circumstances will these cancellations be able to give rise to a payment of damages. The hike will be postponed or refunded.